customer-service
Warranty
Dupray's Worry Free Guarantee
All Steam Cleaners sold by Dupray come included with the base Dupray Steel Warranty
What makes Dupray different then other companies?
We guarantee to provide you the highest quality, most innovative and powerful Carpet Cleaners, Pile lifters, Floor Scrubbers, Vapor Cleaners, Steam Vacuums and Pressure washers. Dupray is always searching for exciting new products and works side by side with the top manufacturers in the world to continually improve our products to your needs. We promise the highest quality of components be used in manufacturing of your equipment. All parts were sourced from industry leaders.
Dupray is committed to offering you the best customer support in the industry, we promise we will do everything possible to find the right piece of equipment for you. We will always work with you to ensure the proper equipment is chosen for your needs. All of our customer service representatives have used the equipment themselves for hundreds of hours and have the experience to be able to help you every step of the way; from model selection to training to troubleshooting, we do not employ a call centre we believe you should only deal with trained experience professionals.
Dupray Industries is proud to provide the following warranties:
Dupray Steel Warranty
Standard on every Dupray Steam Cleaner sold:
- Lifetime warranty on the Boiler
- Lifetime warranty on stainless steel casings*
- Lifetime technical support by telephone
- 1 year of Labour
- 3 year warranty on Parts*
*Accessories, abuse and shipping are not covered under warranty
Standard on every Multiplo sold:
- Lifetime technical support by telephone
- 1 year of Labour and Parts*
- 2 year warranty on the Motor
*Tanks, brushes, abuse and shipping are not covered under warranty




