Service Fees for Dupray STEAM CLEANERS (NEAT™ ,HOME™ , ONE™, ONE Plus™, Tosca™, Hill Injection™, Carmen Super Inox™, Steam Box™) under Dupray’s Limited Warranty. Dupray will deny your claim if you fail to pay the following service fee when asked.



0-12 months after date of purchase, under Dupray’s Limited Warranty:


NEAT™ steam cleaner:
You will pay a $0 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Steam Iron™ steam cleaner:
You will pay a $0 CAD service fee plus applicable taxes, excluding shipping and handling costs.


HOME™ steam cleaner:
You will pay a $0 CAD service fee plus applicable taxes, excluding shipping and handling costs.


ONE™ steam cleaner:
You will pay a $0 CAD service fee plus applicable taxes, excluding shipping and handling costs.


ONE Plus™ steam cleaner:
You will pay a $0 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Tosca™ steam cleaner:
You will pay a $0 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Hill Injection™ steam cleaner:
You will pay a $0 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Carmen Super Inox™ steam cleaner:
You will pay a $0 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Steam Box™ steam cleaner:
You will pay a $0 CAD service fee plus applicable taxes, excluding shipping and handling costs.


12-24 months after date of purchase, under Dupray’s Limited Warranty:


NEAT™ steam cleaner:
You will pay a $40 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Steam Iron™ steam cleaner:
You will pay a $89 CAD service fee plus applicable taxes, excluding shipping and handling costs.


HOME™ steam cleaner:
You will pay a $99 CAD service fee plus applicable taxes, excluding shipping and handling costs.


ONE™ steam cleaner:
You will pay a $159 CAD service fee plus applicable taxes, excluding shipping and handling costs.


ONE Plus™ steam cleaner:
You will pay a $209 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Tosca™ steam cleaner:
You will pay a $229 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Hill Injection™ steam cleaner:
You will pay a $259 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Carmen Super Inox™ steam cleaner:
You will pay a $519 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Steam Box™ steam cleaner:
You will pay a $979 CAD service fee plus applicable taxes, excluding shipping and handling costs.


24-36 months after date of purchase, under Dupray’s Limited Warranty:


Steam Iron™ steam cleaner:
You will pay a $139 CAD service fee plus applicable taxes, excluding shipping and handling costs.


HOME™ steam cleaner:
You will pay a $159 CAD service fee plus applicable taxes, excluding shipping and handling costs.


ONE™ steam cleaner:
You will pay a $239 CAD service fee plus applicable taxes, excluding shipping and handling costs.


ONE Plus™ steam cleaner:
You will pay a $309 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Tosca™ steam cleaner:
You will pay a $389 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Hill Injection™ steam cleaner:
You will pay a $519 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Carmen Super Inox™ steam cleaner:
You will pay a $1039 CAD service fee plus applicable taxes, excluding shipping and handling costs.


Steam Box™ steam cleaner:
You will pay a $1599 CAD service fee plus applicable taxes, excluding shipping and handling costs.